Privacy policy
What kikstart collects, why, and how you exercise your rights under POPIA.
What we collect
- Account information. Your name, email address and the business you sign up for.
- Your app's data. Whatever your store or team records in your own database. You are the responsible party for it; we are the operator.
- Usage. Server logs and error reports needed to run and secure the platform.
Cookies and local storage
kikstart sets only what the service needs to work or what you chose. There are no advertising, analytics or cross-site tracking cookies, so there is nothing to consent to.
- Sign-in. The session cookie that keeps you signed in.
- Language.
ks:langremembers the language you picked. - Layout. Sidebar, pane and grid cookies and local storage remember how you arranged the app: open or collapsed, widths, filters, columns.
- Theme. Light or dark, kept in local storage.
Error reports carry a technical identifier for the signed-in user so we can fix what broke for them; they set no cookie.
What we do not do
We do not sell personal information. We do not read your app's data except to support you when you ask, or as the law requires.
Where it lives
In your own Postgres database and the platform's control-plane database, hosted on Neon, with the application on Vercel. Regions are chosen for South Africa.
Your rights
Under the Protection of Personal Information Act you may access, correct and delete personal information we hold about you. Email privacy@kikstart.ai.
Changes
This policy is being finalised with counsel and will be updated before the paid plans open. The current version is dated 5 September 2026.